The pilot of the Broxburn and Uphall Community Bus in West Lothian began on Monday 5 April. The service is being delivered by HcL, in partnership with West Lothian Council.
There are 2 routes - 2A operates 5 times a day and 2B operates 4 times a day. Both routes begin at Stewartfield Road with the routes covering:
The Service operates on a hail and ride basis in residential areas where there are no formal bus stops. Passengers can signal to the driver to stop at any point in these areas, and the driver will stop as soon as it is safe to do so.
All the vehicles used on the 2A and 2B routes are fully accessible and are specially adapted to carry combinations of wheelchair users and other passengers safely and comfortably.
Fares are £1.70 for adults, and £0.90 for children, with concessionary bus pass holders able to travel for free.
Please have the exact money as no change can be given. Payment by card through contactless payment is accepted.
How many passengers can the bus carry?
The vehicle capacity is 15 seats + 1 wheelchair space. The seating capacity on this service follows Scottish Government Guidance for local bus services. Currently there is no capacity restrictions.
Screens have been fitted between seats to help with social distancing and risk management.
Hail and Ride
Residential areas will be treated as Hail and Ride. This means that although there arenít always formal bus stops on these streets, passengers can signal to the driver to stop the bus at any point, providing itís safe to do so. Hail and Ride areas are highlighted on the map for clarification.
What happens if the vehicle is full?
If capacity is reached, signage will be provided at the front of the vehicle to inform passengers that the bus is full. The driver will be unable to pick up more passengers when this occurs.
HcL can be contacted on 01506 633 953, by emailing: Bathgate@handicabs.org.uk or through HcLs website contact form - here.
West Lothian Councils Passenger Transport Services can be contacted on 01506 282 321 or by emailing: firstname.lastname@example.org