The pilot of this service began on Monday 5 April.
The Service will operate on a hail and ride basis in residential areas where there are no formal bus stops. Passengers can signal to the driver to stop at any point in these areas, and the driver will stop as soon as it is safe to do so.
Fares are £1.70 for adults, and £0.90 for children, with concessionary bus pass holders able to travel for free. Please have the exact money as no change can be given. Payment by card through contactless payment will be accepted.
All the vehicles used on the 2A and 2B routes are fully accessible and are specially adapted to carry combinations of wheelchair users and other passengers safely and comfortably.
How many passengers can the bus carry?
Under normal conditions the vehicle capacity is 15 seats + 1 wheelchair space. Under current one metre social distancing guidelines, the reduced capacity is 8 seats + 1 wheelchair space. This may be increased when multiple passengers from the same household are travelling.
Screens have been fitted between seats to help with social distancing and risk management.
What happens if the vehicle is full?
If capacity is reached, signage will be provided at the front of the vehicle to inform passengers that the bus is full. The driver will be unable to pick up more passengers when this occurs.
HcL can be contacted on 01506 633 953, by emailing: Bathgate@handicabs.org.uk or visiting HcL Transport Website.
Passenger Transport Services can be contacted on 01506 282 321 or by emailing: email@example.com